I am a nervous patient and recently moved to this practice. A very friendly and helpful receptionist put me at my ease at first contact. Subsequently I had a check-up with Anum Noor who was very caring, explained everything in great detail and gave advice for future care. Nothing was too much trouble.
All in all a pleasant experience and I have no regrets.
Jennifer ThackerayI am a difficult customer as I have chronic health problems that are little understood generally by the NHS. Nikki understood fully and worked with my problems to resolve the issues. She is exceptional. She explains everything and gets it right first time. She instills me with confidence that I have never felt for any HCP.
Very personal, fantastic with the children, understand my needs, never late, get appointments booked in advance at convenient times.
The staff are welcoming, understanding of one's needs, exude a total air of competence and tranquility and are all competent in their profession. They are all very patient and understand individuals needs and are angels at calming nerves.
The obvious expertise of the staff. One feels confident that one's dental health is in excellent hands. The atmosphere in the surgery is calm, professional and friendly. Telephone queries are dealt with promptly and well. The practice is highly recommended.
My dentist at brookview i have total confidence in them and all the staff overall iv been with my dentist for 30 years also a friend of myself
Helpful, professional, caring and very skilled. Have been very flexible if having teeth problems, thankyou
Extremely friendly but professional. Always treated as an individual and nothing is too much trouble for them. I have used the same Surgery for over 40 years and will continue to do so even though I now live about 35 miles away
Everybody is friendly, professional, caring. I have always been able to get appointments if and when needed.
Brilliant and friendly service from all the staff and especially Dr Niki Kitsiou is the most pleasurable and friendly dentist that I have ever met, and also does an amazing job too!
All staff were highly professional. My treatment was discussed and explained. The dentist was extremely professional. I can honestly say that this is the best dental practice where I have had treatment. I left my last practice unhappy; Brookview is so much better!
All staff are friendly, courteous, discreet and professional. Their standards of cleanliness are extremely high and evident in the waiting area and the surgery. We have been offered access to immediate care if necessary, due to a medical condition, which is extremely helpful
I have recently attended appointments with both Niki and Bethany. Niki always puts patients at ease. Her calm, friendly and relaxed approach helps greatly, as do her clear and detailed explanations of dental examinations and any treatment needed.
I was very impressed by my first appointment with Bethany. Her friendly and cheerful welcome was much appreciated and she also spent considerable time explaining and demonstrating how I should look after my elderly teeth! I left with beautifully clean teeth and good advice on keeping them that way.
Many thanks also to the helpful reception staff. I feel very confident in all the treatment I receive at the Brookview surgery.
I have been with Niki since she took over the practice. Niki explains everything she is going to do during a course of treatment.
Recently I have had root canal treatment and a crown. At no time during the root canal treatment did I feel any pain or dis-comfort and the crowns are a perfect match.
Niki is very patient and if you are feeling nervous tell her; she is very understanding.
Having the hygienist there gives you the best treatment all round. The staff are welcoming and reassuring and friendly.
If the could give you tea and biscuits I am sure the would.
I attended for a routine check-up and was greeted promptly and in a friendly manner by Louise. I went straight in for my appointment. Nikki and her team are very professional and promote a caring attitude. All aspects of hygiene and Covid19 government regulations are strictly adhered to. All this inspires confidence. I have no hesitation in highly recommending Brookview Dental Care.
I felt I had a thorough check and was pleased with the friendly and professional service. Everything was explained to me. I would certainly recommend Brookview Dental Care.
When I came for my appointment everyone there was very pleasant and professional.
Julie LaneThank you so much for the wonderful care and attention I received during my recent appointment.
The safety procedures, friendliness and care from Niki and all her team made me
feel very secure and well looked after.
I would certainly recommend Brookview to anyone needing good dental care. Thank you to you all!
Jenny FisherFollowing a very comprehensive repair by Dr Niki Kitsiou I can now eat on both sides of my mouth and no longer have pain or discomfort around the tooth. A complete success.
Many thanks for the excellent treatment.
David EthertonThe measures put into place during the coronavirus pandemic cannot be faulted – everyone involved is cheerful and efficient and the dental care is absolutely excellent.
Niki and all the team go out of their way to make you feel as comfortable as possible every time I visit them. The care, dedication and skills to avoid any painful experience is always uppermost in all that they do, be it a straightforward clean and polish to complex procedures like root canal work or fitting bridges. Their hygiene standards are exemplary at all times, even more so during these COVID times.
I cannot recommend the team and the practise highly enough.
John O’NionsAlong with many others, I expect, having a dental appointment doesn’t come high on my list of enjoyable outings.
At Brookview, however, their efficient, friendly and caring attitude does much to put me at ease and make the visit as pleasant as possible. Throughout the treatment Niki is careful to check on my comfort and explain what she is doing. I am very grateful for the extra effort Brookview has taken to keep patients safe during the pandemic and I have felt confident visiting during this time. Thank you Niki and the team.
Christine O'NionsWe have been delighted to be able to receive dental care from Brookview throughout the pandemic. The team are upmost professionals; the service, communication and protocols have been nothing short of exceptional. We have felt totally informed, safe and extremely happy with our care which has continued seamlessly. We commend the team for the commitment that they continuously shown, the practice is superb. Thank you
I attended Brookview Dental Care recently for a scheduled appointment to have a tooth filled. I was extremely pleased with the whole process from arriving at the surgery, until I left, when the treatment was completed. The staff were all pleasant, friendly and caring and I felt totally confident and relaxed in Niki,s capable hands. COVID procedures were strictly adhered to.
The following week I needed emergency dental treatment for an entirely unrelated problem. I was given a quick appointment and, once again, I received wonderful
care from Niki. Thank you Brookview!
Fantastic care for our entire family. Nikki and the whole team are professional, friendly and welcoming. They move heaven and earth to look after us. I cannot recommend the practice highly enough.
I would have no hesitation in recommending Brookview Dental Care to anyone looking for a family friendly dental practice. Nothing is too much trouble for any of them. I was always afraid and extremely nervous of visits to the Dentist in the past until we joined Brookview 4 years ago, but thanks to the dedication, attention to detail and understanding of her patients, with Niki my fears were soon dispersed! 5 Star dental care all round.
Brenda HaggartI am writing this excellent review as this Dentist truly deserves credit and accolade for it's excellent service from the moment you enter through to the reception where you are met with friendly staff.
The Dentist who I have travelled far and wide to see with my children over a number of years has to be the most informative and caring dentist around.
My children don't have any fears of their 6 monthly Dental visits due to from an early age being made to feel safe and treatment that is always pain free due to the expertise of the Dentist.
I would recommend this Dentist to anyone, especially if they have had a bad experience in the past and need somewhere to rebuild their confidence and trust.
This is definitely where I will be going for years to come I hope after reading this you will too!
Lisa HancockIn all honesty I couldn't imagine a better dentist.
There was a time when I used to dread going the dentists. Thanks to the dentist and the rest of the team at Brookview Dentistry this is not the case anymore.
I first went to see the dentist with a cracked tooth which they repaired very nicely. Then I went to see the dentist as I was suffering from migraines quite a lot. The dentist correctly diagnosed that I was suffering from grinding of the jaw and made me a bespoke splint which has completely resolved the issue as well as stopping any further grinding related tooth issues.
I have always been so impressed with the level of service and care. So much I’ve fully recommended the dentist to friends and family looking for a new dentist.
In all honesty I couldn't imagine a better dentist.
Chris ManningVery friendly, thorough and great with the kids. I was ready to change dental practice before Nikki came here and now we are definitely sticking around.
Excellent, friendly, professional service
Fabulous practice. Very professional and staff are so kind and flexible
Excellent as always
An excellent dental practice
Lovely practice, friendly staff and very knowledgeable
Caring
Service is excellent
Nicki is so friendly and professional, we trust her completely! So are all the staff!
Nikki and her staff are exceptional!
All staff members are professional, kind and caring
The treatment is always superb
Very friendly, efficient, gently – Caring. All staff at this practice are lovely.
Lovely, friendly practice and great standard of work by all staff.
Extremely friendly service. Dentist makes you feel at ease.
We recently registered with this dentist and I'm so pleased we did! All the staff are friendly and really helpful, we had appointments booked for all 5 of us within 2 weeks of joining, the dentist greeted us in reception as we arrived and straight through for the consultation. They even gave my 4 year old bubbles for being good! Highly recommended!
Jacqui and Elaine are always very kind and helpful. My new dentist, Niki, is very kind and professional.
Expert, thorough, efficient
Very professional and friendly. Been coming here for years.
Niki is a wonderful dentist. We have been to her for many years and wouldn't go anywhere else.
Dentist and staff very friendly and helpful in response to queries.
Niki was fantastic with my son when he had his teeth out. Calm and very patient. Thanks so much.
I had clear advice and treatment.
The staff are great. The premises are up to date and the dentist is skilled, highly qualified and really good at putting you at ease.
Friendly and Helpful. Made the children feel really comfortable.
Thorough, efficient, encouraging, friendly, professional.
Whilst I hate having dental treatment it was explained to me why I needed it with reassurance, and a plan to move forward and prevent tooth loss.
Excellent service all round - dentist and reception.
Friendly and clean practice - Thank you.
We love coming to Brookview Dental Care because this dentist is brilliant and so are the rest of the staff.
Friendly and helpful staff. Niki wonderful as always.
Fully recommend Niki to all my friends and family. Quality service, reassurance and professional. Very Happy !!
Everybody is happy and patient.
Always very helpful. Kind and not hurrying in treatment.
Niki is great. Very reassuring, calm and kind. Sensitive to the patient's needs.
Excellent Service. Immediate response to emergency treatment.
Extremely happy with how my children were made to feel so at ease.
Wonderful dentist. Always helpful, and very very friendly.
Nikki is professional, thorough, kind and caring.
Gentle, kind and reassuring.
We were seen very quickly and the dentist was really nice and kind. The room had a nice atmosphere.