Brookview Dental Care refers patients to nearby specialist practices for dental implants, but patients also have the opportunity to have their implants placed in-house by Dr Rob Cope.
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Rob qualified from Birmingham Dental Hospital in 1992. In 1998 he gained a certificate in restorative dentistry from St Ann’s in Manchester, and in 1999 also successfully completed an implant dentistry course. In 2013 he attended a course to refresh on antral lift procedure including using the crestal approach method, and has completed several cases by this less invasive method since.
After qualifying Rob worked as an associate in Bromsgrove carrying out routine dentistry and Oral Surgery under General Anaesthetic. He also worked in a local Oral Surgery department. In 1995 he became a partner in a Practice based in Coventry and since 2010 alongside working there, he has worked with several practices providing an implant and advanced restorative service for their patients in their own practice.
Jenni is Rob’s implant Co-ordinator and nurse. She qualified from the London Hospital Dental Institute in 1979 with both the hospital and national certificate in Dental Nursing. In December 2007 she passed the National Certificate in Dental Radiology. She has completed NVQ’s in business administration (level 3), team leading (level 3) and management (level 5). She has also completed Nobel Biocare courses on implant dentistry.
After qualifying Jenni worked on the Children’s department at the London Hospital, and was promoted to Senior Nurse. She then worked in a busy North London NHS practice. After a break from nursing while her children grew up, she returned to the profession in 2002.
She has worked with Rob in his Practice since 2003 as his Practice Manager and implant Co-ordinator.
I have recently attended appointments with both Niki and Bethany. Niki always puts patients at ease. Her calm, friendly and relaxed approach helps greatly, as do her clear and detailed explanations of dental examinations and any treatment needed.
I was very impressed by my first appointment with Bethany. Her friendly and cheerful welcome was much appreciated and she also spent considerable time explaining and demonstrating how I should look after my elderly teeth! I left with beautifully clean teeth and good advice on keeping them that way.
Many thanks also to the helpful reception staff. I feel very confident in all the treatment I receive at the Brookview surgery.
I have been with Niki since she took over the practice. Niki explains everything she is going to do during a course of treatment.
Recently I have had root canal treatment and a crown. At no time during the root canal treatment did I feel any pain or dis-comfort and the crowns are a perfect match.
Niki is very patient and if you are feeling nervous tell her; she is very understanding.
Having the hygienist there gives you the best treatment all round. The staff are welcoming and reassuring and friendly.
If the could give you tea and biscuits I am sure the would.
I attended for a routine check-up and was greeted promptly and in a friendly manner by Louise. I went straight in for my appointment. Nikki and her team are very professional and promote a caring attitude. All aspects of hygiene and Covid19 government regulations are strictly adhered to. All this inspires confidence. I have no hesitation in highly recommending Brookview Dental Care.
I felt I had a thorough check and was pleased with the friendly and professional service. Everything was explained to me. I would certainly recommend Brookview Dental Care.
When I came for my appointment everyone there was very pleasant and professional.Julie Lane
Thank you so much for the wonderful care and attention I received during my recent appointment.
The safety procedures, friendliness and care from Niki and all her team made me
feel very secure and well looked after.
I would certainly recommend Brookview to anyone needing good dental care. Thank you to you all!Jenny Fisher
Following a very comprehensive repair by Dr Niki Kitsiou I can now eat on both sides of my mouth and no longer have pain or discomfort around the tooth. A complete success.
Many thanks for the excellent treatment.David Etherton
The measures put into place during the coronavirus pandemic cannot be faulted – everyone involved is cheerful and efficient and the dental care is absolutely excellent.
Niki and all the team go out of their way to make you feel as comfortable as possible every time I visit them. The care, dedication and skills to avoid any painful experience is always uppermost in all that they do, be it a straightforward clean and polish to complex procedures like root canal work or fitting bridges. Their hygiene standards are exemplary at all times, even more so during these COVID times.
I cannot recommend the team and the practise highly enough.John O’Nions
Along with many others, I expect, having a dental appointment doesn’t come high on my list of enjoyable outings.
At Brookview, however, their efficient, friendly and caring attitude does much to put me at ease and make the visit as pleasant as possible. Throughout the treatment Niki is careful to check on my comfort and explain what she is doing. I am very grateful for the extra effort Brookview has taken to keep patients safe during the pandemic and I have felt confident visiting during this time. Thank you Niki and the team.Christine O'Nions
We have been delighted to be able to receive dental care from Brookview throughout the pandemic. The team are upmost professionals; the service, communication and protocols have been nothing short of exceptional. We have felt totally informed, safe and extremely happy with our care which has continued seamlessly. We commend the team for the commitment that they continuously shown, the practice is superb. Thank you
I attended Brookview Dental Care recently for a scheduled appointment to have a tooth filled. I was extremely pleased with the whole process from arriving at the surgery, until I left, when the treatment was completed. The staff were all pleasant, friendly and caring and I felt totally confident and relaxed in Niki,s capable hands. COVID procedures were strictly adhered to.
The following week I needed emergency dental treatment for an entirely unrelated problem. I was given a quick appointment and, once again, I received wonderful
care from Niki. Thank you Brookview!
Fantastic care for our entire family. Nikki and the whole team are professional, friendly and welcoming. They move heaven and earth to look after us. I cannot recommend the practice highly enough.
I would have no hesitation in recommending Brookview Dental Care to anyone looking for a family friendly dental practice. Nothing is too much trouble for any of them. I was always afraid and extremely nervous of visits to the Dentist in the past until we joined Brookview 4 years ago, but thanks to the dedication, attention to detail and understanding of her patients, with Niki my fears were soon dispersed! 5 Star dental care all round.Brenda Haggart
I am writing this excellent review as this Dentist truly deserves credit and accolade for it's excellent service from the moment you enter through to the reception where you are met with friendly staff.
The Dentist who I have travelled far and wide to see with my children over a number of years has to be the most informative and caring dentist around.
My children don't have any fears of their 6 monthly Dental visits due to from an early age being made to feel safe and treatment that is always pain free due to the expertise of the Dentist.
I would recommend this Dentist to anyone, especially if they have had a bad experience in the past and need somewhere to rebuild their confidence and trust.
This is definitely where I will be going for years to come I hope after reading this you will too!Lisa Hancock
In all honesty I couldn't imagine a better dentist.
There was a time when I used to dread going the dentists. Thanks to the dentist and the rest of the team at Brookview Dentistry this is not the case anymore.
I first went to see the dentist with a cracked tooth which they repaired very nicely. Then I went to see the dentist as I was suffering from migraines quite a lot. The dentist correctly diagnosed that I was suffering from grinding of the jaw and made me a bespoke splint which has completely resolved the issue as well as stopping any further grinding related tooth issues.
I have always been so impressed with the level of service and care. So much I’ve fully recommended the dentist to friends and family looking for a new dentist.
In all honesty I couldn't imagine a better dentist.Chris Manning
Very friendly, thorough and great with the kids. I was ready to change dental practice before Nikki came here and now we are definitely sticking around.
Excellent, friendly, professional service
Fabulous practice. Very professional and staff are so kind and flexible
Excellent as always
An excellent dental practice
Lovely practice, friendly staff and very knowledgeable
Service is excellent
Nicki is so friendly and professional, we trust her completely! So are all the staff!
Nikki and her staff are exceptional!
All staff members are professional, kind and caring
The treatment is always superb
Very friendly, efficient, gently – Caring. All staff at this practice are lovely.
Lovely, friendly practice and great standard of work by all staff.
Extremely friendly service. Dentist makes you feel at ease.
We recently registered with this dentist and I'm so pleased we did! All the staff are friendly and really helpful, we had appointments booked for all 5 of us within 2 weeks of joining, the dentist greeted us in reception as we arrived and straight through for the consultation. They even gave my 4 year old bubbles for being good! Highly recommended!
Jacqui and Elaine are always very kind and helpful. My new dentist, Niki, is very kind and professional.
Expert, thorough, efficient
Very professional and friendly. Been coming here for years.
Niki is a wonderful dentist. We have been to her for many years and wouldn't go anywhere else.
Dentist and staff very friendly and helpful in response to queries.
Niki was fantastic with my son when he had his teeth out. Calm and very patient. Thanks so much.
I had clear advice and treatment.
The staff are great. The premises are up to date and the dentist is skilled, highly qualified and really good at putting you at ease.
Friendly and Helpful. Made the children feel really comfortable.
Thorough, efficient, encouraging, friendly, professional.
Whilst I hate having dental treatment it was explained to me why I needed it with reassurance, and a plan to move forward and prevent tooth loss.
Excellent service all round - dentist and reception.
Friendly and clean practice - Thank you.
We love coming to Brookview Dental Care because this dentist is brilliant and so are the rest of the staff.
Friendly and helpful staff. Niki wonderful as always.
Fully recommend Niki to all my friends and family. Quality service, reassurance and professional. Very Happy !!
Everybody is happy and patient.
Always very helpful. Kind and not hurrying in treatment.
Niki is great. Very reassuring, calm and kind. Sensitive to the patient's needs.
Excellent Service. Immediate response to emergency treatment.
Extremely happy with how my children were made to feel so at ease.
Wonderful dentist. Always helpful, and very very friendly.
Nikki is professional, thorough, kind and caring.
Gentle, kind and reassuring.
We were seen very quickly and the dentist was really nice and kind. The room had a nice atmosphere.